FAQ

  • Q: Who can and how to apply subsidized housing (seniors apartments)?
  • A: Any person who is a permanent , legal resident of Canada and 16 years of age or older can apply. This includes Canadian citizens, landed immigrants, and convention refuges/ claimants.

    To get the application form or for any inquires, you can call the Housing Connection directly at (416) 981-6111.

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  • Q: Who can and how to apply Old Age Security Pension?
  • A: To quality for the monthly Old Age Security pension you must:
    - be 65 years of age or older;
    - be a Canadian citizen or legal immigrant;
    - 10 years residence in Canada after the age of 18
    - submit the necessary documents; and
    - complete and sign the application.

    To get the application form or for any inquires, you can call the Income Security
    Program 1-800-277-9914.

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  • Q: Who should and how to apply Ontario Drug Benefits of Co-payment application for lower income seniors?
  • A: You are automatically eligible for Ontario Drug Benefits if you are 65 or older, and live in Ontario, and have a valid Ontario Health Card. You should apply for the $2 Co-payment if:
    - your net income is less than $16,018 (for single senior)
    - your combined income is less than $24,175 (for a couple)

    You can get the application form at any drug store. For any inquires, you can call the Drug Programs Branch of Ministry of Health at 1-800-405-0405

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  • Q: Who can and how to apply Home Care Services of Community Care Access Centre?
  • A: Anyone who:
    - has an Ontario Health card, has a medical condition that can be treated at home or in the community
    - needs support to manage at home and in the community

    To apply, you do NOT need an order from your doctor, rather you can refer yourself by calling or visiting the regional Community Care Access Centre of your residence as follow:
    - East York 416-423-3559
    - Etobicoke 416-626-2222
    - North York 416-222-2241
    - Scarborough 416-750-2444
    - Toronto 416-506-9888
    - City of York 416-780-1919
    - York Region 1-888-470-2222

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  • Q: Who can and how to apply long-term care facility (nursing home)?
  • A: In order to qualify to move to a long-term care facility, a person must:
    - be 18 years of age or older;
    - possess a valid Ontario health Card;
    - have health care needs that cannot be met with any combination of caregiving or community based services in the home; and
    - have health care needs that can be met in a long-term care facility.

    Application for admission into a government regulated long-term care facility can only made through a Community Care Access Centre. You can call or visit the regional offices for details and inquires.

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  • Q: Who can and how to apply Canada Pension Plan Retirement Pension?
  • A: You are eligible for a Canada pension Plan retirement pension if you have made at least one valid contribution (payment) to the Plan and:
    - you are at least 65 years of age; or
    - you are between the ages of 60 and 64 and have substantially or completely stopped working.

    You can pick up the application form at any Human Resources Development Canada office or you can also order an application kit by calling 1-800-255-4786.

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