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Carefirst Values

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Carefirst will be a leader in providing comprehensive, responsive and client-focused programs to seniors and others in need of services in the Greater Toronto and surrounding areas.

Client-and-Family-Centered Service - Respect client and family’s right to co-design and participate in discussion making about service utilization, their health and wellness.

Quality Services - Provide and promote excellence in service through its quality standards and best practices.

Responsiveness to Diverse Community Needs - Respect diversity within the community through the provision of culturally and linguistically sensitive services.

Respect for Staff - Value the contribution of all employees by making every effort to meet their professional needs.

Integrated Care Approach - Consider the needs and well-being of clients, families and caregivers by using an inclusive, holistic service approach.

Professional Care - Provide services in a professional manner, ensuring that programs are delivered by qualified and competent staff.


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